How do I contact megabus customer service?
It’s easy–just email Chuck here or at [email protected] and he will get back to you with a smile within minutes. If he doesn’t know the answer to your question, he’ll help connect you to one of our customer service representatives and you’ll be back on the right road in no time!
Can I buy a ticket on the megabus?
Can you pay for your Megabus ticket at the bus station? Generally no. Megabus reservations must be made and paid for online. There are, or at least used to be, some exceptions, where they would sell you a ticket on the spot, if there are any.
Can you use a megabus ticket for a different time?
As long as it’s more than 3 hours before your scheduled departure, you can trade in your reservation online. Here’s how: 1. Visit megabus.com, click on “change trip” and enter your order or reservation number along with your email address.
Do megabus give refunds?
Once completed, megabus reservations cannot be canceled or refunded, but they can be traded in for another journey up to 3 hours before your original scheduled departure.
Does megabus have charging ports?
Free Wi-Fi and charging points Our coaches usually come with free Wi-Fi*, so updating your Insta has never been so easy. You’ll also get charging points* at every seat, so you can charge your gadgets along the way. Just bear in mind, these are subject to availability and connection.
Can I get an earlier megabus?
You can make changes to your booking by paying an amendment fee anytime at least 24 hours before you’re due to travel. We do not allow amendments less than 24 hours before departure. Changes can be made online or with an authorised megabus agent.
How late does the megabus have to be for a refund?
You can make changes to your booking by paying an amendment fee anytime at least 24 hours before you’re due to travel. We do not allow amendments less than 24 hours before departure.
Where are the toilets on a megabus?
Do Megabuses have bathrooms? Yes, they do. There is one unisex bathroom at the back of the lower deck. It’s quite small—not unlike an airplane bathroom—so many riders prefer to wait for the bus to pull over to use the restrooms.
Can I get my money back from megabus?
Can I cancel and/or get a refund for my reservation? Once completed, megabus reservations cannot be canceled or refunded, but they can be traded in for another journey up to 3 hours before your original scheduled departure.
Do you have to reserve a seat on megabus?
Do I have to reserve a seat on Megabus? No, you don’t. Most seats are general seating, and if you board on time with appropriate carry-on luggage, you’ll have no problem getting a good seat.